Hong Kong Logistics and Supply Chain MultiTech R&D Centre

《學過、無學過、不用學、學一半》- 第二章

24 April 2023

第二件要談的事情，想必大家已經心中有數，就是ChatGPT的發布。它是使用強化學習訓練模型來生成的一個聊天軟件，其回應方式比一般AI來得人性化，應用場景也更為廣泛。客服人員可以找它生成一段簡短的投訴回覆，作家可以指示它來寫故事、寫詩，翻譯人員可以簡單地獲得有專門風格的翻譯文本，開會人士又可以更快地收到已被歸納重點的會議記錄，程序開發人員更可以通過它來容易地生出代碼。其實，它的功能還遠遠不止於此。他可以按照使用者的指示，來提供具體的決策建議，例如應該往哪裡旅行，應否接受醫生診治等。

然而，根據用家所述及專家測試，該人工智能聊天機械人確實有著種種局限。如果用家所提出的要求是牽涉小眾領域的知識，或者是互聯網上難以直接找到的知識，或者是訓練材料以外的知識，例如關於2021年之後發生的事情，那麼，該軟件的回應就有可能變得非常糟糕，更甚者，在簡單的使用中，它更可能會產生所謂的人工智能幻覺，即答案看似十分合理，但內容實際上卻是虛假的，這使得用家極難分別。

這些因為訓練材料不足所產生出的問題，看似在現今的知名人工智能模型中頗為普遍，但是否真的如此呢？要知道，在現實世界中，我們面對完整資訊的機會，其實不多。井字遊戲、象棋、鬥獸棋等，是一些例子。但一般涉及他人的行為，就通常會或多或少有一些部分的資訊是不完整的。在這些情況下，人類可以如何獲得人工智能的協助？相關的理論基礎為何？

LSCM – David Chung

LSCM: Logistics and Supply Chain MultiTech R&D Centre in Hong Kong

Logistics and Supply Chain MultiTech R&D Centre (LSCM) is Hong Kong’s leading Centre of technology research and development (R&D) across numerous sectors, both public and private. Since its founding in 2006, LSCM has been dedicated to fostering technological innovation to enhance the efficiency in the logistics and supply chain industries.

The role of Logistics and Supply Chain MultiTech R&D Centre (LSCM) in Hong Kong and Beyond

Hong Kong is considered as one of the world’s leading logistics hubs. LSCM aims to reinforce this position through the continuous enhancement of technological facilities within areas of logistics, supply chain, artificial intelligence, and e-commerce, etc.

Always on the move, LSCM seeks to ensure Hong Kong keeps up on a global scale, cementing our place on the world stage as a progressive adopter of innovative technology. With an extensive range of projects developed over the years, LSCM nurtures ideas for growth not only in Hong Kong but also in Mainland China.

Facilitating Innovation Across Multiple Industries

To promote economic growth through heightened efficiency, LSCM has spurred the development of numerous cutting-edge technologies, including supply chain technology, robotics technology for logistics, and an AIoT Chinese Medicine dispensing and delivery system. These projects were undertaken to not only enhance efficiency, but also to provide effective solutions for the ageing problems across multiple industries in Hong Kong.

LSCM has a wealth of case studies in our database. These range from sophisticated virtual reality training modules to secure E-Lock system and E-Cheque Wallet applications, and many more. Our case studies showcase the impact of technology deployment on different sectors, demonstrating how a seemingly simple idea can transform the entire industry operations.

Future Development of Logistics and Supply Chain MultiTech R&D Centre (LSCM)

Moving forward, LSCM will work closely with the Government, academia and the industry in Hong Kong to continuously foster the development and adoption of technological innovations that address emerging supply chain and logistics challenges. As part of this effort, we prioritise building a community that focuses on collaboration to accelerate the progress.

To become part of our committed community of leading researchers and professionals, take a look at our membership program. There, you’ll discover various networking opportunities for your enterprise. Ranging from events for exposure and networking, through to cutting-edge researches for technology advancement, our membership program is the best way to enjoy LSCM’s extensive services.

If you have any questions about what we do, how we do it or anything else, feel free to contact us.